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Re:Install help needed. (1 viewing) (1) Guest
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TOPIC: Re:Install help needed.
#3029
Stanley Morrow (User)
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Install help needed. 4 Years, 5 Months ago  
I have tried to install but IO can not get it to work.

Here is where i am:

Component install great.
Updated the config in JOOMLA
Attempted to login and got an error when I entered an incorrect password. But if I enter the correct password the screen refreshes and I'm not logged it, if I go to the error log there is no new enters, now I'm really stuck......

Can you point me in the right direction.

Stan Morrow www.paramedicinfo.ca
 
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#3032
Ovidiu (Admin)
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Re:Install help needed. 4 Years, 5 Months ago  
Could you attach here a copy of your error log, the file is located in components/com_roundcube/logs/errors

Also, if you get no output on that file try and adjust the permissions to 777 upon the logs and logs/errors file

Ovidiu
 
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#3033
Stanley Morrow (User)
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Re:Install help needed. 4 Years, 5 Months ago  
Here is the error logs, they only show my two attempts this morning, not the last attempt just minutes before I printed the log.

[31-Aug-2007 09:24:29 -0400] IMAP Error: Authentication for This e-mail address is being protected from spam bots, you need JavaScript enabled to view it failed (LOGIN): "a001 NO Login failed." in on line 0
[31-Aug-2007 09:26:43 -0400] IMAP Error: Authentication for This e-mail address is being protected from spam bots, you need JavaScript enabled to view it failed (LOGIN): "a001 NO Login failed." in on line 0


The folder has CMOD set 777

Thanks
 
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#3034
Ovidiu (Admin)
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joomlaplug JoomlaPlug.com
Re:Install help needed. 4 Years, 5 Months ago  
OK, this looks to be a session issue! If you like, open a support ticket with us and send me your site ftp details and i will look into the problem


Ovidiu
 
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#3035
Ovidiu (Admin)
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Re:Install help needed. 4 Years, 5 Months ago  
Issue has been fixed, the problem seems to be generated from an improper session initialization code!

The package has been updated on JoomlaCode page!

Ovidiu
 
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#3041
Stanley Morrow (User)
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Re:Install help needed. 4 Years, 5 Months ago  
Thanks for all the great help! It's a great product!

Stan Morrow www.paramedicinfo.ca
 
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