JoomlaPlug!

My use of the JoomlaDesktop Installer failed due to a pop-up window error at the "Installer Actions" page with the following text:

"An error was encountered while setting permissions on the FTP server. The server returned the following response: An error was encountered while uploading files to the FTP server. Retry?"

I retried and retried, and now I have no website where before I merely had a broken installation.

It appears there is an issue with setting permissions, as I have a shared hosting account I will not have access to change certain permissions - though the important ones should already be setup as I had previously completed an install on this server (though my install had back-end administrator issues, which led me to use your installer). Is there a way to skip this step.

Note: I am uploading to a Windows based shared hosting account.

Note 2: I have already opened a support ticket for this issue. Not sure which method is best for support issues.

Post edited by: Jmaxpro, at: 2007/07/10 08:19

(I RESOLVED THIS ISSUE BY COMPLETELY REMOVING MY PREVIOUS INSTALLATION ATTEMPTS AND STARTING FRESH WITH JOOMLADESKTOP INSTALLER) - this product rocks!<br><br>Post edited by: Jmaxpro, at: 2007/07/10 09:52