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[SOLVED] Xcloner says OK but fails after FTP (1 viewing) (1) Guest
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TOPIC: [SOLVED] Xcloner says OK but fails after FTP
#4670
nigelm (User)
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[SOLVED] Xcloner says OK but fails after FTP 5 Months, 4 Weeks ago  
Everything that I am looking at says that the backup and transfer via ftp was ok and that the relevant files are present - see below:


Connected to Normal ftp server www.profitfromtechnology.co.uk - Active Mode

Moving source file restore/XCloner.php - uploaded 100.00% from 36408 bytes
Upload success to public_html/joomla/XCloner.php ...

Moving source file restore/TAR.php - uploaded 100.00% from 61260 bytes
Upload success to public_html/joomla/TAR.php ...

Moving source file /home/udpuqfmf/public_html/joomla/administrator/backups/backup_2008-06-06_12-57_www.clearvoice.co.uk-sql-nodrop.tar - uploaded 100.00% from 182352896 bytes

Upload success to public_html/joomla/backup_2008-06-06_12-57_www.clearvoice.co.uk-sql-nodrop.tar ...

Moving done, starting the clone process on the remote host
click here to continue... (the link is looking for www.profitfromtechnology.co.uk//XCloner.php - slash, slash!) I then get the message below:

404 Not Found
The requested URL //XCloner.php was not found on this server.

If I try to connect manually and enter the full URL I get an internal server error

500 Internal Server Error
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

You recently helped me copy from the above site to clearvoice.co.uk and I am now copying/cloning it back again as I changed the server from IIS to Linux.

Can you help.

Regards, Nigel
 
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Last Edit: 2008/06/06 20:48 By nigelm.
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#4673
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Re:Xcloner says OK but fails after FTP 5 Months, 4 Weeks ago  
As i see, the files have been uploaded to the public_html/joomla/ folder, so i suggest you update your Install url to the proper path, it should be www.profitfromtechnology.co.uk/joomla/XCloner.php

Again, make sure all the paths are right including the url! Ovidiu
 
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#4676
nigelm (User)
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Re:Xcloner says OK but fails after FTP 5 Months, 4 Weeks ago  
Hi,
I took the trailing " / " off public_html/joomla and got the same error messages

Connected to Normal ftp server www.profitfromtechnology.co.uk - Active Mode

Moving source file restore/XCloner.php
Upload success to public_html/joomla/XCloner.php ...

Moving source file restore/TAR.php
Upload success to public_html/joomla/TAR.php ...

Moving source file /home/udpuqfmf/public_html/joomla/administrator/backups/backup_2008-06-06_12-57_www.clearvoice.co.uk-sql-nodrop.tar
Upload success to public_html/joomla/backup_2008-06-06_12-57_www.clearvoice.co.uk-sql-nodrop.tar ...

Which bit am I doing wrong - It seems I'm so close!

Nigel
 
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#4677
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Re:Xcloner says OK but fails after FTP 5 Months, 4 Weeks ago  
The internal server error from this link http://profitfromtechnology.co.uk/joomla/XCloner.php is caused by incorrect permissions, you need to apply 755 permissions on the joomla/ folder and the restore script inside it !

Ovidiu
 
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#4678
nigelm (User)
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Re:Xcloner says OK but fails after FTP 5 Months, 4 Weeks ago  
Hi

I already applied 777 to the joomla folder, any more thoughts?

Regards, Nigel

P.S. Thanks for getting back to me so quickly, I can't fault your service.
 
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#4679
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Re:Xcloner says OK but fails after FTP 5 Months, 4 Weeks ago  
You need to apply 755 and not 777 permissions to that folder

Ovidiu
 
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