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Istallation Problem (1 viewing) (1) Guest
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TOPIC: Istallation Problem
#5528
wtpm1234 (User)
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Istallation Problem 3 Years, 2 Months ago  
When i tried installing your extension onto my joomla site I received the following error message :

JInstaller::install: File '/tmp/install_493f26cf4ab15/images/empty.png' does not exist.

How can I fix this?
 
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#5531
admin (Admin)
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Re:Istallation Problem 3 Years, 2 Months ago  
Are you able to install other components? If so, is legacy mode turned on?

Ovidiu
 
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#5532
wtpm1234 (User)
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Re:Istallation Problem 3 Years, 1 Month ago  
Yes and yes. I have plenty of other components and I have legacy mode turned on.
 
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#5533
admin (Admin)
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Re:Istallation Problem 3 Years, 1 Month ago  
I am not sure what the problem is, however if you like, you can open a support ticket and send us your Joomla admin details and url to check the installation

Ovidiu
 
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#5534
wtpm1234 (User)
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Re:Istallation Problem 3 Years, 1 Month ago  
Well Im just curious as to what this file is... If I can just get a hold of this file maybe it will work.

/tmp/install_49403509bca56/images/empty.png
 
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#5535
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Re:Istallation Problem 3 Years, 1 Month ago  
Well if you open the JCron package archive, you will find in the images folder the exact file

Ovidiu
 
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